FAQ

❓ FAQ – Frequently Asked Questions

🕒 What are the delivery times?

  • France: 2 to 5 working days
  • Europe: 5 to 10 working days
  • DOM-TOM: 7 to 15 working days
  • International: 10 to 20 working days

📦 How do I track my order?

Once your order has shipped, you will receive an email with a tracking link.


💳 What payment methods are accepted?

Bank card (Visa, Mastercard), Apple Pay, Shop Pay…


📩 How to contact customer service?

You can write to us at: info@insolente-officielle.com


🔁 Can I return an item?

Yes, within 14 days of receipt, if it has not been worn or washed.